Having made significant investments in your forklifts, lift trucks, and material handling equipment, it’s essential to ensure proper maintenance for their continuous operation. At Thompson & Johnson, all our technicians are OEM factory certified and possess the expertise to proficiently service a wide range of new and used forklifts, lift trucks, and other equipment, regardless of make and model.
Our service centers are conveniently located at all four of our locations, equipped with the latest tools and technology to stay on top of cutting-edge advancements. For further details or to schedule a service, please don’t hesitate to contact us at (800) 589-5558 or simply fill out our Service Request Form below.
Forklift Maintenance Tailored to Your Production Schedule
Let us handle your forklift needs so you can focus on other parts of your business. Thompson & Johnson’s planned maintenance programs help you avoid costly forklift breakdowns and minimize hours of lost productivity.
Our certified technicians follow a 105-point forklift inspection to catch potential problems early.
You can rely on our detailed records, requesting maintenance history reports for pieces of equipment or your entire fleet.
Keep your operators safe with regular inspections that recognize safety hazards such as worn chains, brakes, hoses and forks.
Ready to stop tracking forklift maintenance? Our equipment specialists are available to evaluate your forklift fleet and answer questions about Thompson & Johnson’s planned maintenance program.
Thompson & Johnson Equipment promotes a family-oriented culture. We strive for the best in customer service and communication. We promote a “Stability Triangle” decision-making process. Input from the company, customers, and employees are all considered when making decisions to achieve success. We work hard to achieve our goals but also foster a fun work environment that includes social events, networking, and volunteer activities.
After investing in a new or used forklift, consideration should be made to enhancing the asset’s life through regular maintenance. The two most common options are guaranteed maintenance and planned maintenance.
“Good Communication, quality product each time – Thanks!”
John D.
“Maintenance/service person is very helpful & informative”
Edward G.
“Outstanding attention to detail – great partnership!”
David F.
“Very good service – kept down time to a minimum.”
November 19th, 2024
Tom R.
Company, CEO
“Your service technicians are outstanding. They go all out for Universal.”
November 19th, 2024
Tom E[
Company, CEO
The Tech Joe Borrelli is very professional and responsive. Service is top notch!!
November 19th, 2024
Daniel P.
Company, CEO
“Great keeping me informed of replacement unit. Much Appreciated!”
Elaine R.
“Techs are great to work with and do a great job”
Matthew H.
“Service well done as always.”
Randy N.
“Your service guys are always prompt and efficient when called.”
Bill H.
“Always enjoy working with T&J”
Jim B.
“Tim Gaughan and Dave Bennett were very helpful demonstrating the scrubber on their two visits.”
Tom B.
The Tech Joe Borrelli is very professional and responsive.
Daniel P.
“Great job! Charlie goes out of his way to make sure our repairs are done correctly.”
Jim D.
“Quality Service & Equipment”
Brian M.
“T&J are great; Paul Janac is a great mechanic.”
Curt L.
“Good service, nice and friendly staff.”
Ingo H.
“Excellent service. Thanks!”
Kelly S.
“Steering direction needed to be changed. Handled immediately. Excellent follow up!”
Chris C.
“T&J is an excellent business partner.”
Jim B.
“Walt & Doug from Elmira are exceptional.”
Tyler P.
“Very prompt on service calls. We can always rely on Chris to get any issues we have fixed quickly”
Joe M.
“Thanks, you guys were great.”
Annette S.
“Great service & salesmen”
Don N.
The Tech Joe Borrelli is very professional and responsive.
Daniel P.
“Great service. When we have a machine go down they always go out of their way and try to take [care] of us and get us repaired ASAP. Wish more businesses were like your T&J people. Thanks.”
John R.
The Tech Joe Borrelli is very professional and responsive.
Daniel P.
“It was great to meet Steve the Service Mgr., very helpful & knowledgeable.”
Dana S.
“Outstanding job by John!!”
Angelo C.
“John and your company did an excellent job.”
Ed B.
“Very prompt attention from John Snyder & our onsite service folks.”
Ryan D.
The Tech Joe Borrelli is very professional and responsive.
Daniel P.
“Service & Sales has always been excellent.”
Randy M.
“We love the new lift, and appreciate your people and your service.”
Daryl R.
“Equipment looked good! Will be back for more!”
Ryan A.
“Had a few minor problems with set up but Sales Rep. took care of it.”
Allen B.
“Paul the service technician is fantastic and Tim is great to work with!”
Doug F.
“Mike Brown was helpful in the selection of equipment.”
Dave A.
“Great service! Thank you! You have been prompt in getting our repairs in and returning in a timely manner.”