Ready to Join a Growing Team Where You’ll Feel Right at Home?

At Thompson & Johnson Equipment, we’re more than just a company—we’re a third-generation family business built on loyalty, teamwork, and mutual support. Serving Upstate New York with four locations in Syracuse, Schenectady, Binghamton, and Horseheads, we’re proud to offer top-tier Toyota and Crown forklift products, backed by a team known for their dedication and expertise. With an average tenure of 8+ years, our employees value a culture that feels like family, complete with supportive management, generous PTO, and true camaraderie.

Our employees often describe the unique benefits of working here: a genuine, people-first environment where you can grow, be recognized, and feel appreciated every day. At Thompson & Johnson, you’ll be part of a team that values your contributions, supports your goals, and makes coming to work feel rewarding. If you’re looking for a workplace that combines stability, growth, and a warm, collaborative atmosphere, Thompson & Johnson is the place for you.

Why Join Thompson & Johnson:

  • Strong, Family-Like Culture — Our team members feel like family, fostering a supportive and collaborative environment.
  • Career Growth Opportunities — With our steady growth and in-house promotion focus, you’ll find opportunities to advance.
  • Generous Benefits — Enjoy comprehensive benefits, including ample PTO, to balance work and life.
  • Open Communication — A transparent, approachable management style where every voice is valued.
  • Exceptional Team Spirit — Join a community of dedicated professionals who work together, support each other, and take pride in delivering outstanding service.
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Mechanics: Why work at T&J?

T&J Training

Careers FAQ’s

What job opportunities are available?

Our company offers careers in Sales, Service, Rental, Training, Accounting, and Human Resources. Job openings are posted in the Careers section of our website.

How do I apply for a position?

Complete the online application. If you are unable to complete an application online, visit one of our four branch locations to pick up an application.

What are the benefits offered to employees?

We offer free health and vision insurance, short- and long-term disability insurance, accident, hospitalization, specified disease, term and whole life insurance, a 401(k) with company match, paid time off starting at hire, a Monday-Friday day shift, up to $500 per year in tool allowances, a $100 per year shoe/boot allowance, a $100 per year clothing allowance, free uniforms, a corporate chaplain service, free parking, and more.

Does the company have any paid holidays?

Yes, the company observes the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, ½ day before Thanksgiving, Thanksgiving Day, the day after Thanksgiving, ½ day the day before Christmas, Christmas Day, and Veterans Day (for employees who are veterans).

What is the company culture like?

We have a family-oriented culture of caring. At Thompson & Johnson, we are guided by our “Stability Triangle,” which states that decisions must always consider the impact on customers, employees, and the company. Ignoring any one of these can cause the triangle to collapse. Our tagline, “Delivering Our Promise,” also reflects our commitment to excellence.

What is the company’s policy on remote work or flexible hours?

At Thompson & Johnson, we pride ourselves on fostering a supportive and compassionate work environment. However, other than road technicians, our business model and operational require that most employees perform their duties on-site.

What is the dress code?

Managers, Sales Representatives, and Office Employees: Business casual attire, with blue jeans allowed on Fridays.

Service and Parts Personnel: Uniforms are provided. Employees can substitute T-shirts or sweatshirts as part of the uniform, provided they display a Thompson & Johnson (T&J) or Northeast Dock & Door (NEDD) logo.

Come Join Our Team

Benefits

Thompson & Johnson offers the following benefits to our employees:

  • Free Employee Health Insurance with Vision – low deductible plan with HSA option
  • Technician Sign on & Referral Bonuses
  • Vacation/Sick/Holiday pay
  • 401K with 50% match up to 5% of the employee’s contribution
  • Tool, Boot, and clothing allowances for Technicians
  • Crown/Toyota certified training
  • Corporate Chaplain

A Day in the Life of a Forklift Mechanic

Watch this video to get a glimpse inside a typical day for our mechanics.

Road vs. Shop Technician

As a Forklift Technician, you have the opportunity for working in the shop or on the road at customer locations. As a B2B business model, you are typically home on the weekends and work a standard 8-hour workday. Whether you’re in the shop or on the road, positions often offer opportunities for advancement. There are, however, a few key differences between being a Road Tech and a Shop Tech.

Road Tech

  • Travel to different locations
  • Work independently with reasonable independence
  • Meet new people
  • Play a key role in the customer’s operations
  • Earn the respect and admiration of customers

Shop Tech

  • Familiarity of working in the same place every day
  • Access to help from other technicians and management when needed
  • Well-organized workspace with tools readily available for maximum efficiency
  • Work on large, high-priority projects (full engine rebuilds, etc)

Many new forklift technicians begin their careers as shop techs and as they gain experience are promoted to road tech or into a shop leadership position. 

Now Hiring

Dock & Door Technician/Installer – East Syracuse, NY

Regular Full Time | $25/hr-$35/hr

We are seeking a full time Tech/Installer to work on the road, 1st shift M-F in the Syracuse, NY area to deliver top notch services by installing and repairing a range of loading dock equipment including dock levelers, vehicle restraints, dock shelters, bumpers, commercial overhead doors, trash comp…

See Details & Get Hired Today

Road Mechanic-Sign on Bonus – Utica, NY

Regular Full Time | $24/hr-$30/hr

We’re seeking an experienced Road Technician to service our customers in the Utica, NY area As a Road Technician, you will diagnose and repair material handling equipment and have the opportunity to be a hero to our customers. Successful Technicians become trusted advisors to ou…

See Details & Get Hired Today

Road Mechanic-Sign on Bonus – Horseheads, NY

Regular Full Time | $24/hr-$31/hr

We’re seeking an experienced Road Technician to service our customers in the Horsehead, NY area As a Road Technician, you will diagnose and repair material handling equipment and have the opportunity to be a hero to our customers. Successful Technicians become trusted advisors t…

See Details & Get Hired Today

Mechanics Needed-Sign on Bonus Available – East Syracuse, NY

Regular Full Time | $23/hr-$30/hr

We’re seeking Shop/Road Mechanics to service our customers in the Syracuse, NY area As a Mechanic, you will diagnose and repair material handling equipment and have the opportunity to be a hero to our customers. Benefit package includes:Up to $8,000 Sign On Bonus$500 Tool reimbu…

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