Ready to Join a Growing Team Where You’ll Feel Right at Home?
At Thompson & Johnson Equipment, we’re more than just a company—we’re a third-generation family business built on loyalty, teamwork, and mutual support. Serving Upstate New York with four locations in Syracuse, Schenectady, Binghamton, and Horseheads, we’re proud to offer top-tier Toyota and Crown forklift products, backed by a team known for their dedication and expertise. With an average tenure of 8+ years, our employees value a culture that feels like family, complete with supportive management, generous PTO, and true camaraderie.
Our employees often describe the unique benefits of working here: a genuine, people-first environment where you can grow, be recognized, and feel appreciated every day. At Thompson & Johnson, you’ll be part of a team that values your contributions, supports your goals, and makes coming to work feel rewarding. If you’re looking for a workplace that combines stability, growth, and a warm, collaborative atmosphere, Thompson & Johnson is the place for you.
Why Join Thompson & Johnson:
Browse Available Openings
Mechanics: Why work at T&J?
T&J Training
Careers FAQ’s
Our company offers careers in Sales, Service, Rental, Training, Accounting, and Human Resources. Job openings are posted in the Careers section of our website.
Complete the online application. If you are unable to complete an application online, visit one of our four branch locations to pick up an application.
We offer low-cost Medical coverage with FREE vision, 2 Dental plans with low premiums, Health Savings Account, Short- & Long-Term/Whole Life Insurances, Accident/Specified Disease/Hospital Insurances, 401K with company match along with Roth IRA options, Paid Time off available within 60 days of hire (Vacation/Sick/Holiday), Eligible reviews at 90/120/180 and annually, Monday-Friday day-shift work schedule, Tool/Boot/Clothing allowances every year, Uniforms provided and laundered, company service van, cell, tablet (Techs only), Company picnics/parties, work anniversary and birthday gifts, Certified Company Chaplain available-FREE, Sign on & Referral Bonus Program, In-house training center with Crown/Toyota certified training and more.
Yes, T&J offers 10 paid company holidays – 11 if you are a veteran.
We have a family-oriented culture of caring. At Thompson & Johnson, we are guided by our “Stability Triangle,” which states that decisions must always consider the impact on customers, employees, and the company. Ignoring any one of these can cause the triangle to collapse. Our tagline, “Delivering Our Promise,” also reflects our commitment to excellence.
At Thompson & Johnson, we pride ourselves on fostering a supportive and compassionate work environment. However, other than road technicians, our business model and operation require that employees perform their duties on-site.
Managers, Sales Representatives, and Office Employees: Business casual attire, with blue jeans allowed on Fridays.
Service and Parts Personnel: Uniforms are provided. Employees can substitute T-shirts or sweatshirts as part of the uniform, provided they display a Thompson & Johnson (T&J) or Northeast Dock & Door (NEDD) logo.
Come Join Our Team
Benefits
Thompson & Johnson offers the following benefits to our employees:
A Day in the Life of a Forklift Technician
Watch this video to get a glimpse inside a typical day for our technicians.
Road vs. Shop Technician
As a Forklift Technician, you have the opportunity to work in the shop or on the road at customer locations. As a B2B business model, you are typically home on the weekends and work a standard 8-hour workday. Whether you’re in the shop or on the road, positions often offer opportunities for advancement. There are, however, a few key differences between being a Road Technician and a Shop Technician.
Road Technician
Shop Technician
Many new forklift technicians begin their careers as shop technicians, and as they gain experience are promoted to road technician or into a shop leadership position.
Now Hiring
Mechanics Needed-Sign on Bonus/Low Cost Medical – East Syracuse, NY
Regular Full Time | $26 To 32 (USD) Hourly
We’re seeking Mechanics to join our team & service our customers in the Syracuse and surrounding areas. As a Mechanic, you will diagnose and repair material handling equipment-such as forklifts, pallet jacks, etc and have the opportunity to be a hero to our customers. Succes…
See Details & Get Hired TodaySales Manager – East Syracuse, NY
Regular Full Time | $80000.00 To 150000.00 (USD) Annually
Northeast Dock & Door A Division of Thompson & Johnson Equipment Syracuse, NY AreaEarnings Potential: $80,000 – $150,000+ (base + commissions)Thompson & Johnson Equipment is growing our Northeast Dock & Door (NEDD) division and we’re looking for a hands-on Sales Mana…
See Details & Get Hired TodayAwards
“Being a part of such a supportive team makes my job more enjoyable. I am truly impressed with the generous amount of PTO that is given to employees so we can enjoy time with our family. The wonderful group of co-workers that are willing to help out whenever its needed is very supportive.”
Cassie P
WARRANTY SPECIALIST
“T&J is a great place to work. The company is very good to their employees. It is a family kind of company where you can talk to management as if you are all the same.”
Jim Lambie
18 YEARS WITH T&J
“T&J is very solid at its foundation and hires exceptional employees who enjoy their work. The fact that we continue to grow at a steady rate is a great reason to come work here!”
Dave, Syracuse
9 YEARS WITH T&J
“Thompson & Johnson has been an extremely satisfying, family oriented place to work. Thompson & Johnson has afforded me the opportunity to achieve high levels of success.”
Tim
23 YEARS WITH T&J
“I started at T&J 15 years ago as a road mechanic and have grown with the company over the years. It has been a great company to work for. I was the seventh mechanic at the time and we are currently at 12 at our Horseheads location. I have been promoted to service supervisor and looking forward to many more years as our company continues to grow.”
Walter, Horseheads
18 YEARS WITH T&J
“Great co-workers, great management, very friendly oriented, and very understanding. Everybody helps everybody else. It’s not like being at work, it’s more like hanging with your family and making money.”
Cory, Syracuse
1 YEARS WITH T&J
“T&J is the best company I have ever worked for. Being part of a great team that supports you every day is the best feeling. Congrats to being one of the Best Places to Work in CNY.”
Kara, Syracuse
11 YEARS WITH T&J
“T&J is a great place to work. The company is very good to their employees. It is a family kind of company where you can talk to management as if you are all the same.”
Jim Lambie
18 YEARS WITH T&J
