Elevating Your Expectations & Delivering Our Promise
Discover a new standard of excellence with our unparalleled services and innovative solutions. We are dedicated to elevating your expectations and delivering beyond the ordinary.
Thompson & Johnson Equipment Co., Inc. has been serving as a reliable provider of material handling equipment solutions since 1954. Our Upstate New York locations in East Syracuse, Binghamton, Schenectady, and Horseheads / Elmira, NY offer top brand forklifts for sale like Toyota, Crown, Clark, Hoist, Sellick and Cascade to our valued customers. We have a long-standing history of partnering with customers well before it became popular, earning us the reputation as the trusted forklift dealers in New York.
Thompson & Johnson had modest origins but experienced rapid growth, by the 1970s when it operated from a 19,000 sq. ft. facility on ten acres of land in East Syracuse, New York. Today, the main facility has expanded to 57,000 sq. ft. Moreover, the company has successfully established three branches in Elmira, Binghamton, and Schenectady, NY. This expansion has extended Thompson & Johnson’s presence beyond the central area of the state, encompassing eastern New York, western Vermont, and Massachusetts, as well as northeastern Pennsylvania.
Thompson & Johnson has been assisting customers in warehousing, distribution, and manufacturing for over 70 years, serving over 1,000 clients of various sizes, from local businesses to large, national chains. Our dedicated team of over 170 employees, with an average tenure of 8 years, exemplifies an enthusiastic and committed approach. We aim to earn your trust by providing exceptional service, ensuring that you will find a lifelong material-handling partner in us.
Comprehensive Solutions for Your Equipment and Facility Needs
At Thompson & Johnson, we offer a complete range of new and used forklifts, lift trucks, aerial work platforms, and material handling equipment to keep your operations moving efficiently. From cutting-edge machinery to cost-effective pre-owned options, we’ve got you covered. Our expertise extends to batteries, chargers, and on-site repair services to maximize uptime, as well as full-service solutions for loading docks and warehouse doors through our Northeast Dock & Door division. Whatever your operational needs, our team is here to deliver reliable, customized solutions. Explore our equipment and services today.
Keep your equipment running at its best with Thompson & Johnson’s 24/7 OEM-certified forklift service. With state-of-the-art tools, skilled technicians, and convenient locations across Upstate New York, we’re here to ensure your fleet stays reliable and efficient. Click below to learn more about our comprehensive service solutions.
Thompson & Johnson offers a comprehensive training program to help employers meet OSHA’s safety requirements. The program includes formal classroom instruction and a practical hands-on evaluation of the forklift operator at the work site. We will also help you develop your own training program through our Train-the-Trainer program.
Explore expert insights and practical tips on forklifts, material handling equipment, operations, safety, service, maintenance, and the latest technology. The Lift Logic Blog is your go-to resource for keeping your business running safely, efficiently, and ahead of the curve. Click below to start reading.
Top 10 OSHA Violations 2024
Every year, OSHA’s list of the Top 10 most frequently cited workplace safety standards serves as a powerful reminder of why safety should always remain at the forefront of every organization. The FY 2024 report highlights areas where improvement is not just necessary but critical for protecting workers. Top 10 most frequently cited workplace for…
If you repair or operate an order picker or aerial lift, it’s important to remember to check not only your vehicle you are going to use before you use it, but the harness that may save your life.
At Thompson & Johnson Equipment, we combine the stability of a third-generation family business with a people-first culture where your contributions truly matter. With opportunities for growth, supportive management, and a workplace that feels like home, you’ll find more than just a job—you’ll find a rewarding career. Click below to learn more about joining our team.
“Good Communication, quality product each time – Thanks!”
John D.
“Maintenance/service person is very helpful & informative”
Edward G.
“Outstanding attention to detail – great partnership!”
David F.
“Very good service – kept down time to a minimum.”
November 19th, 2024
Tom R.
Company, CEO
“Your service technicians are outstanding. They go all out for Universal.”
November 19th, 2024
Tom E[
Company, CEO
The Tech Joe Borrelli is very professional and responsive. Service is top notch!!
November 19th, 2024
Daniel P.
Company, CEO
“Great keeping me informed of replacement unit. Much Appreciated!”
Elaine R.
“Techs are great to work with and do a great job”
Matthew H.
“Service well done as always.”
Randy N.
“Your service guys are always prompt and efficient when called.”
Bill H.
“Always enjoy working with T&J”
Jim B.
“Tim Gaughan and Dave Bennett were very helpful demonstrating the scrubber on their two visits.”
Tom B.
The Tech Joe Borrelli is very professional and responsive.
Daniel P.
“Great job! Charlie goes out of his way to make sure our repairs are done correctly.”
Jim D.
“Quality Service & Equipment”
Brian M.
“T&J are great; Paul Janac is a great mechanic.”
Curt L.
“Good service, nice and friendly staff.”
Ingo H.
“Excellent service. Thanks!”
Kelly S.
“Steering direction needed to be changed. Handled immediately. Excellent follow up!”
Chris C.
“T&J is an excellent business partner.”
Jim B.
“Walt & Doug from Elmira are exceptional.”
Tyler P.
“Very prompt on service calls. We can always rely on Chris to get any issues we have fixed quickly”
Joe M.
“Thanks, you guys were great.”
Annette S.
“Great service & salesmen”
Don N.
The Tech Joe Borrelli is very professional and responsive.
Daniel P.
“Great service. When we have a machine go down they always go out of their way and try to take [care] of us and get us repaired ASAP. Wish more businesses were like your T&J people. Thanks.”
John R.
The Tech Joe Borrelli is very professional and responsive.
Daniel P.
“It was great to meet Steve the Service Mgr., very helpful & knowledgeable.”
Dana S.
“Outstanding job by John!!”
Angelo C.
“John and your company did an excellent job.”
Ed B.
“Very prompt attention from John Snyder & our onsite service folks.”
Ryan D.
The Tech Joe Borrelli is very professional and responsive.
Daniel P.
“Service & Sales has always been excellent.”
Randy M.
“We love the new lift, and appreciate your people and your service.”
Daryl R.
“Equipment looked good! Will be back for more!”
Ryan A.
“Had a few minor problems with set up but Sales Rep. took care of it.”
Allen B.
“Paul the service technician is fantastic and Tim is great to work with!”
Doug F.
“Mike Brown was helpful in the selection of equipment.”
Dave A.
“Great service! Thank you! You have been prompt in getting our repairs in and returning in a timely manner.”
