New York Lift Truck Dealer Testimonials

Check out what others have to say about
Thompson & Johnson… 

“Maintenance/service person very helpful & informative.” – Edward G.

“Great service! Thank you! You have been prompt in getting our repairs in and returning in a timely manner.” – Mike F.

“Service well done as always.” – Randy N.

“Again, I appreciate the work that your people do!” – Mark T.

“Very good service – kept down time to a minimum.” – Tom R.

“Service is excellent! Rick is very helpful and dependable.” – Brian T.

“Great job! Charlie goes out of his way to make sure our repairs are done correctly.” – Jim D.

“Great service. When we have a machine go down they always go out of their way and try to take [care] of us and get us repaired ASAP. Wish more businesses were like your T&J people. Thanks.” – John R.

“Always enjoy working with T&J” – Jim B.

“Service & Sales has always been excellent.” – Randy M.

” Tim Gaughan and Dave Bennett were very helpful demonstrating the scrubber on their two visits.” – Tom B. 

“Great service & salesmen” – Don N.

“T&J is an excellent business partner.” – Jim B.

“Tim Gaughan of Thompson & Johnson is very polite, attentive and knowledgeable. He returned calls in a timely manner. Would recommend Tim and Thompson & Johnson.” – Bill J.

“Good service, nice and friendly staff.” – Ingo H.

“Your service guys are always prompt and efficient when called.” – Bill H.

“Thanks, you guys were great.” – Annette S.

“Very prompt attention from John Snyder & our onsite service folks.” – Ryan D.

“Excellent service. Thanks!” – Kelly S.

“Walt & Doug from Elmira are exceptional.” – Tyler P.

“Equipment looked good! Will be back for more!” Ryan A.

“Sales & Service is top notch, keep up the great work!” Tom M.

“T&J are great; Paul Janac is a great mechanic.” Curt L.

“We love the new lift, and appreciate your people and your service.” Daryl R.

“Steering direction needed to be changed. Handled immediately. Excellent follow up!” Chris C.

“Rick & Shaun Harrington were very terrific-very helpful & thorough. The demo they arranged was excellent and the follow-up was helpful to close the sale. Delivery was painless and my people had a thorough understanding of operation after the scrubber was delivered. Good job!” Ruth Ann W.

“Had a few minor problems with set up but Sales Rep. took care of it.” Allen B.

“John and your company did an excellent job.” Ed B.

“Good communication, quality product each time – Thanks!” John D.

“It was great to meet Steve the Service Mgr., very helpful & knowledgeable.” Dana S.

“Outstanding job by John!!” Angelo C.

“Outstanding attention to detail – great partnership.” David F.

“All went well, thank you.” Chris E.

“Mike Brown was helpful in the selection of equipment.” Dave A. 

“Your service technicians are outstanding.  They go all out for Universal.” Tom E.

“Paul the service technician is fantastic and Tim is great to work with!” Doug F.