Service

You’ve invested a lot of money in your forklifts, lift trucks and material handling equipment and service is essential to keeping that equipment up and running.

Our Service Department has 45 vans and 75 factory trained mechanics that are ready to handle any material handling need that might arise. We take pride in our Service Department’s average response time of less than four hours.

All technicians are highly skilled and trained to work on a wide variety of new and used forklift, lift truck and other equipment from CLARK, Toyota Forklifts, Crown, Hawker, Bobcat, Advance, Cushman, Hoist, Sellick and many others. Thompson & Johnson’s service centers are in all 4 of our locations and carry all the latest tools to keep up with cutting-edge technology. For more information, call us at 877-460-9186 or fill out our Service Request form.

We offer Toyota Fleet Management Reports:

  • Cost Per Hour Reports
  • Detailed Maintenance Reports

Reports are available upon request and the Customer Service Representatives at our four locations will review the information with you. These reports are designed to give you the information to help you manage your fleet and help you decide on the right replacement schedule for new or used forklift or lift truck equipment.

We want our customers to be informed and give them the information to help them make the right decisions.

Service advantages available to you through Thompson & Johnson include repairs and Planned Maintenance Programs for all makes and models of:

  • Forklifts
  • Industrial Cleaning Equipment
  • Skid-Steer Loaders
  • Personnel Vehicles
  • Industrial Batteries and Chargers
  • Dock Equipment
  • Railcar Movers
  • Aerial Lifts


We specialize in:

  • Engine Rebuilding
  • Customized PM Programs 
  • Machine Shop Service
  • Electric Motor Rebuilding
  • Complete Overhauls
  • Battery Repairs and Overhauls